Need help with the M3G™?
Select from the list of frequently asked questions and troubleshooting tips below to find the answer.
Q: How many calibrations can it hold?
A: The M3G can hold 3 grains and the M20P holds 20 grains.
Q: Do you use the cup to pour in the grain?
A: No, the testers can either be held under your auger flow or just scoop it up.
Q: Does the unit have any memory?
A: Yes, the tester can store and average up to 10 individual samples.
Q: Can I change the calibrations or change the grains that are on the machine?
A: Yes, the testers have a USB plug on the bottom that customers can go to the DICKEY-john website at www.dickey-john.com and download updated calibrations or remove a grain and add another grain in its place.
Q: If my readings are off compared to my local elevator can I adjust the tester?
A: Yes, you can use the bias feature to adjust the reading so it is comparable to the elevator. First run the sample thru the elevator tester. Then the sample sample thru the M3G/M20P when you get your result, press the power button once. Then press the down arrow to the word bias press enter, then select adjust press enter. Then adjust the reading to match the elevator and press enter to save.
Q: What is an error 24?
A: An error24 means the moisture parameters are out of bounds. This usually happens when a test is performed on an empty cell, or you had grain in the cell during power up.
Q: When should I replace the battery?
A: Under Setup and then information you will find the remaining volts. You should replace between 7.8-8Volts.
Q: How long does it take to test a sample?
A: It takes 8-10 seconds to test the sample.
Q: Do you have to measure out a certain weight or amount of grain?
A: No, all you need to do is fill the tester either to the top or within 1 in from the top. This will ensure that the sample board is completely covered.
Q: What kind of cable do I need to connect the M3G/M20P to my Computer?
A: You need a USB type B connector, which will plug-in under the battery cover.
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